

Check that you Trust This Computer you use on your iPhone.Make sure your iPhone, iPad, or iPod is both ON and UNLOCKED.If using a USB hub, try instead to plug directly into a USB port on your computer or make sure your USB hub has its own power supply.Switch to a different USB port, in particular, try a USB 2.0 port instead of a USB 3.0/ USB-C port.Installing iTunes also installs the drivers needed for your Windows PC (using Windows 7 and above) to recognize your iPhone’s hardware Check that you installed iTunes on the computer.


Many users have unexpectedly found they can’t transfer photos from iPhone to PC. Technology doesn’t always work how we want, particularly when using Apple and Windows together.
